STORE POLICY
Customer Care
Customer Care Policy – Assets Long Hair
At Assets Long Hair, we prioritize customer satisfaction and quality service.
📞 Support Hours: Monday – Friday, 9 AM – 6 PM (EST)
📧 Contact Us: assets.inc.365@gmail.com
📩 Social Media DMs
✔ Order & Shipping Assistance – Tracking provided. Report issues within 48 hours.
✔ Returns & Refunds – No refunds for broken/damaged items. Unused items in original packaging may be returned.
✔ Product Quality – Due to hygiene reasons, opened/used items cannot be returned.
✔ Privacy Protection – Your personal data is secure and never shared.
Privacy & Safety
At Assets Long Hair, we value your privacy and protect your personal information.
✔ Data Collection – We collect only necessary information for order processing and customer support.
✔ Secure Transactions – Your payment and personal details are encrypted and kept confidential.
✔ No Data Sharing – We do not sell or share your information with third parties.
✔ Cookies & Tracking – We use cookies to improve your shopping experience.
✔ Your Rights – You can request to update or delete your data at any time.
For any privacy concerns, contact us atassets.inc.365@gmail.com
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments