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STORE POLICY

Customer Care

Customer Care Policy – Assets Long Hair

At Assets Long Hair, we prioritize customer satisfaction and quality service.

📞 Support Hours: Monday – Friday, 9 AM – 6 PM (EST)
📧 Contact Us: assets.inc.365@gmail.com

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✔ Order & Shipping Assistance – Tracking provided. Report issues within 48 hours.
✔ Returns & Refunds – No refunds for broken/damaged items. Unused items in original packaging may be returned.
✔ Product Quality – Due to hygiene reasons, opened/used items cannot be returned.
✔ Privacy Protection – Your personal data is secure and never shared.

Privacy & Safety

At Assets Long Hair, we value your privacy and protect your personal information.

✔ Data Collection – We collect only necessary information for order processing and customer support.
✔ Secure Transactions – Your payment and personal details are encrypted and kept confidential.
✔ No Data Sharing – We do not sell or share your information with third parties.
✔ Cookies & Tracking – We use cookies to improve your shopping experience.
✔ Your Rights – You can request to update or delete your data at any time.

For any privacy concerns, contact us atassets.inc.365@gmail.com

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

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